Are you an experienced General Manager looking for a new opportunity to make a difference in people’s lives every day?
Audley Group has been a pioneer in the provision of aspirational housing with care for more than 20 years. At our retirement villages, property owners live independent lives in wonderful environments with purpose-built apartments, swimming pools, bars, restaurants and health studios. They access care support when they need it. It doesn’t look or feel anything like a care home.
Today Audley Group has 19 villages around the UK, both wholly owned and in joint ventures, 14 open and 5 under development. We employ more than 800 people and continue to lead the market as we grow our business, and evolve the properties, facilities and services that we provide.
This role of General Manager will be based at the first of our new Mayfield villages to open in Watford in the Winter of 2022. We are looking for the General Manager to join the team in the Spring, as our first operational team member to prepare the village ready for opening.
The General Manager will initially work alongside the commissioning manager to ensure all milestones on the pre-opening timeline are completed to the Mayfield Standard, on time and within budget.
The General Manager will responsible for the delivery of exceptional customer service to Mayfield property owners and external customers visiting on site. They are responsible for the leadership of the village team including recruitment, development and engagement so they can deliver our care and hospitality services, ultimately to drive the commercial profitability of the village.
The role will lead up to 60 team members via Heads of Departments with the Operations, F&B, Care, Leisure Club and maintenance teams.
Principal Accountabilities and Responsibilities:
Key Skills & Requirements
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’